Concierge

In the “Private Client” insurance market, a concierge service refers to a high-end, personalized claims experience provided to owners of luxury estates. This typically includes a dedicated single point of contact, access to “Premium Restoration Networks,” and immediate “Additional Living Expense” payouts for high-end temporary housing. Concierge services aim to maintain the homeowner’s lifestyle during a loss, offering artisanal trade specialists to restore custom finishes.